Peachtree Complete Accounting 2010 Multi-User Review

Peachtree Complete Accounting 2010 Multi-User
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First off, I'm an IT professional. I handle computer system consulting for many customers. Lately, I've been doing work for a CPA firm who uses several versions of Lacerte, Quickbooks, and Peachtree Quantum. They also use Timeslips 2010. All of these programs are basically running simultaneously. They just got a new server with plenty of memory, a quad core zeon processor, and 3 new workstations, each with core 2 duo processors. There are 4 total workstations. The 4th workstation just got some upgrades such as a new, faster hard drive and memory. The server runs Windows Server 2008 and the workstations run Windows XP SP3.
All the other applications, such as Quickbooks, Lacerte, and Timeslips seem to be running just fine. They're using Peachtree 2008-2010. Most of their customers are in 2009 or being upgraded to 2010. But 2009 gets the most use. Both 2009 and 2010 run very very very very slow, i mean slllloooooooowwwwwwwww. We've called Peachtree tech support, followed their instructions, and it still runs slow. Called them again, had the trouble ticket escalated, and it still runs slow. Called them again, had their tech support log into all the machines and the server, they couldn't find anything wrong, and it still runs slow.
In the end, they say it "must be a network problem". They also suggested we uninstall our RAID card! For any IT tech out there, you know how big a deal it is to uninstall a RAID card. The RAID is supposed to be completely invisible to all software. Besides, why would Peachtree design software to run on a server, but not function on one with a RAID configuration? This is totally ridiculous. Also, remember all the other software runs fine, except for Peachtree.
I believe the problem lies with Peachtree. To me, it seems like their software is way too bloated and needs an overhaul. IF your going to install this on a network, I recommend you find something else to use until they get these bugs worked out. The time and money spent troubleshooting this software may not be worth it.

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Peachtree by Sage Complete Accounting 2010 Multi-User Value Pack provides access for 5 licensed, named users* with screen-level security to help improve productivity while providing control over who accesses data. It combines robust core accounting with features like job costing, time and billing, in-depth inventory capabilities, and analysis tools. Peachtree Complete Accounting 2010 Multi-User Value Pack provides 125+ customizable business reports and financial statements. (*See www.peachtree.com/disclosures for details.)


Product Features All of the features found in Peachtree Pro Accounting, plus:
Business Status Center
Multi-User Option* with Screen-Level Security
Audit Trails
New--Open Multiple Companies*
New--Customer Management Center
Improved--Employee Management
125+ Customizable Reports

(*See www.peachtree.com/disclosures for details.)

New and Improved Features for 2010
Transaction History

Easily and quickly view all history related to a particular customer or vendor transaction throughout the entire chain of events at any point in the sales or purchase process.
View forward from a purchase order to a payment or backwards from a receipt to a quote.
Save time getting to the information you need to take action!

Business Analytics*

See how your company is performing compared to other companies in your industry or geographic region with the new customizable company dashboard!
Get instant access to view up-to date key financial trends in order to compare items such as Total Revenue, Gross Margin %, Days Sales Outstanding, and much more.
Use this tool to help improve your business' financial health and make critical decisions.

* Internet access required. Service is embedded within Peachtree 2010, however is also available for Peachtree 2008 and 2009 products via a separate application download from www.peachtree.com.

Customer Management Center

Save time by viewing the details you need all in one place to better manage and service your customers without missing a beat.
Create a customizable dashboard view of your customers' information such as their converted and unconverted quotes, invoices, receipts, time tickets, aged balances, items and services sold, and much more. Drill down to the detail and quickly take action too.
Save time by looking up customers quickly based on their ID, phone number or any of their contact information, and filter further based on date ranges. Utilize the Recent Selections link to quickly pull up customers you have already viewed.
Easily export customer information to Microsoft Excel or PDF, or launch an e-mail from the Customer Management Center.

Open Multiple Companies*

Get your work done faster by being able to open and work in multiple companies within Peachtree at the same time!
Open all of your companies at the same time and toggle in just one click to the company you need without closing your current company.
If you would rather work in only one company at a time, now you can save time by not having to re-enter your login information when switching between companies. Enter your user id & password once and Peachtree will remember it until you close Peachtree.

* When opening more than one company, performance is not impacted; however, you will experience reduced product functionality in those companies opened after the first one.

Multiple Contacts*

Store a virtually unlimited number of contacts for every customer in Peachtree!
The new "Contacts" tab in the Customers screen allows you to keep track of many specific details you need to maintain your relationships for each of your customers.
Track more details like contacts' titles, phone numbers, e-mail address, and specify the ship-to addresses.
A new Notes field allows you to track unique information about each contact, like shipping instructions.

*There is a maximum of 20 ship to addresses and 1 billing address per customer. Only 2 contacts per customer can be synced with Outlook.

Employee Management

Save time and reduce errors by keeping track of employees' information all in one place!
Store additional employee data within Peachtree such as emergency contact, performance reviews, employment details like hiring date and I-9 verification, additional phone numbers and much more.
Easily stay on top of your employees' records by receiving alerts and reminders for key tasks coming up such as review dates.

Automatic Backup

No more hassles or worries about safeguarding data in Peachtree. Automate your backup process for any time that is convenient for you and your company!
With Peachtree Automatic Backup, set up your schedule once, and the rest is taken care of for you. Peachtree doesn't even have to be running to make the scheduled backup.
Notify users to log out, or automatically log them off in order to run your backup (Peachtree Quantum only).

Password Security

Secure your company's data from unauthorized access with increased password security options.
Strengthen your password security with new customizable options such as automatic password expiration, multiple incorrect password attempts lockout, no repeat passwords, and masking passwords from other users in Peachtree.
Maintenance is easier giving users the ability to change their own passwords without relying on the admin, and requiring strong password compliance.

In-Product Advisor

Learn the best way to work within Peachtree by leveraging our in-product user tips. These tips will help you discover functions or features that will assist you in learning other areas of the product quicker.
The Advisor will assist you in pointing out better ways to accomplish common tasks in the program, in areas such as Sales/Invoicing, Inventory, Vendors, Receipts and General Journal Entries.
Set your experience with Peachtree to maximize the effectiveness of assistance you might require, and set the length of time that each message will be displayed.

Inventory Enhancements

See what your customers are buying with the new Item Sales History by Customer onscreen view and report.
Now you don't need to know the official name of an item, or the number, to find it quickly. Search for items by words you've typed into other description or notes fields.
Streamline your data entry when setting up new items with the ability to set the Item Class default based on your most common inventory type such as Stock, Non-Stock, Service, etc.

Peachtree by Sage 2010 Product Family Feature Comparison Chart
Disclaimers: 1. Versions 2006-2009. Excludes conversion of QuickBooks individual payroll transactions. For additional information on conversion limitations, please visit www.peachtree.com/qb 2. Requires Microsoft Outlook 2002, 2003 or 2007; Outlook Express 5 or 6; other MAPI compliant e-mail programs. 3. Sage is not liable or responsible for any fines or penalties that may result from errors in your company accounting records. The Internal Accounting Review is not intended to uncover all questionable transactions. 4. Internet access required. Service is embedded within Peachtree 2010, however is also available for Peachtree 2008 and 2009 products via a separate application download from www.peachtree.com. 5. Requires Microsoft Excel, Word or Outlook 2002, 2003, or 2007. 6. Compliant tax forms and tax tables require a subscription to Peachtree Simple Payroll. For details see www.peachtreepayroll.com or call 877-231-3761. 7. There is a maximum of 20 ship to addresses and 1 billing address per customer. 8. Subject to approval and to Sage terms of service. Additional fees, internet access and checking account required. 9. UPS functionality is subject to UPS terms and conditions. Internet access required. 10. When opening more than one company, you will experience reduced product functionality in those companies opened after the first one. 11. Outlook Sync supported in Exchange 2000 SP2, 2003 and 2007. 12. Regulatory compliance requires paid subscription. Additional fees apply for more than 200 assets. 13. Microsoft Windows XP Home Edition and Windows Server 2000 not supported. 14. Peachtree does not impose a hard limit on database capacity, however, individual performance will vary depending on actual number of transactions, database size, and number of concurrent users. Data management efficiencies are also realized in the Peachtree 2010 products. 15. The Peachtree Business Care Plan (which includes product upgrades, updates, and customer support) will be renewed automatically each year on the anniversary date of your purchase unless you terminate your agreement prior to that date. Renewal is not required to continued access to product updates for supported versions. 16. Multi User licenses available in of packs of 10, 15, 20 or 30. A maximum of 30 licensed, named users is allowed. Only the first 30 named users selected in the user maintenance screen are considered licensed, named users. 17. Support Specialists are available from 8:30 am until 8:30 pm ET Monday-Friday, and reserve the right to limit calls to 1 hour or 1 incident.




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